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Former Marella crew member, Derrick Crasto, has decided to speak out after what he describes as a deeply traumatic incident onboard, and what followed afterward may be just as disturbing. After what he describes as a violent incident onboard Marella Explorer 2, former crew member Derrick Crasto says the most difficult part didn’t happen in the dining room that night it started once he left the ship. Derrick, who worked as a Headwaiter, says he was assaulted during service, in front of...

MSC Euribia crew member reached out to share a situation that’s been weighing heavily on them. Things started going downhill after MSC introduced a new position in housekeeping. Instead of teamwork, there’s now tension and constant pressure between housekeeping stewards and cabin stewards. Housekeeping stewards are currently expected to clean 36 bathrooms in five hours, assisting six different cabin stewards. While rotation is supposed to keep things fair, the crew member says that’s not...

Hello good morning this is a complain from MSC Magnifica we are on dry dock in Malta today we received our payslip that is or salary regarding to the last month (November) and company MSC will give us the basic salary only, but we are working as a normal operation. Additionally the food is not good, sometimes A/C not working, they cut water and we have to pay even for one coffee, we never requested to come during dry dock. All crew are feeling sad about this situation, I hope MSC can help...

Hello amigos, I have bad news from Brilliant Lady, as usual, they fired someone today, Filipino crew member from the engine department, for an unfair reason, to which I will proceed to explain to you... Turns out, that he got a job as a pool technician, which he was unprepared to carry the duty, but still they bound him to do it, knowing that he was unfit for that kind of job, so he made a mistake with the charts very often, and today they fired him, without any mercy. I feel emphaty...

OPEN LETTER TO ROYAL CARIBBEAN CRUISE Hello, I am the wife of one of your employees under one of your ships—I will no longer mention his position or which ship he is currently onboard. I am writing this letter on this page, CREW MATTER, not only because of the deceit I am experiencing from my husband, but also for other wives who are going through the same betrayal from our spouses. I hope this reaches Mr. Michael Bayley. We thought your company does not tolerate infidelity, yet why do you...

We received a letter from a crew member aboard the Costa Fascinosa who wishes to remain anonymous, raising concerns about the treatment of cabin attendants and the handling of incentive payments onboard. The crew member siad several workers approached the HR office seeking clarification on why their monthly incentives have been repeatedly reduced, but their inquiries were reportedly met with shifting explanations, blame placed on shore-side systems, or references to fluctuating occupancy and...

Princess just sent out a big update about changes coming to the Rooms Division, and I wanted to share the highlights here. Starting next year, they’re introducing new roles like Senior Assistant Rooms Division Manager and Assistant Laundry Master which should finally give people clearer promotion paths. They’re also adjusting manning: fewer Junior Stateroom Stewards, more Rooms Division Attendants, and more chances for top-performing Stewards to move up. The biggest news is a new incentive...

We are 1500 crew onboard the startup cruise line called Aroya Cruises from Saudi Arabia, operated by Columbia Cruise Services. Since the inauguration on December 16th, the situation and living conditions for the crew are getting harder and more uncomfortable. Prices in the crew bar are getting higher a can of soda costs $2.50, even a bottle of water costs $1, and $12 for a pack. No promotion, no discount, and you can only get it between 6 PM and 1 AM. Five refilling stations have been under...

Dear All, Good day! Trust, you are doing good. I have received a complain allegation from my client and have been dismissed by the captain. I don't agree with his opinion that's why I want to appeal for this case. Below is a detailed statement of the events. On 18th August 2025 when the client has onboard, it was also my first working day onboard and I had my induction and training. I would like to highlight that the cabin was supposed to be prepared by the previous cabin...